Privacy Policy

Effective Date: January 1, 2026

At Primex Non-standard, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primexnonstandard.com and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Data Controller

The Data Controller responsible for your personal data is:

Primex Non-standard
Hauptstraße 41
9711 Groningen
Netherlands

Email: [email protected]

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal data may include, but is not limited to:

• First name and last name
• Email address
• Phone number
• Company name and job title
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

2.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, we rely on the following legal bases to process your personal data:

• Contract: To perform our obligations under any contract we might have with you, such as providing engineering quotes or services.
• Legitimate Interest: When we use your data for our legitimate business interests, such as analyzing usage trends to improve our website or ensuring the security of our systems.
• Consent: When you explicitly provide consent for us to process your data for a specific purpose, such as sending you marketing newsletters.
• Legal Obligation: When we are required by law to process your data, such as for tax or accounting purposes.

4. How We Use Your Information

Primex Non-standard uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• To fulfill requests for quotes and project proposals

5. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• With Service Providers: We may share your personal data with third-party service providers to monitor and analyze the use of our Service, to contact you, or to facilitate the operation of our site. These parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms of Service.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to Netherlands and process it there.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Primex Non-standard aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

• Access: Request a copy of your personal data.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data (the "right to be forgotten").
• Restriction: Request restriction of the processing of your personal data.
• Object: Object to our processing of your personal data.
• Data Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more details on how we use cookies, please refer to our Cookies Policy.

10. Security of Data

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

11. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By visiting this page on our website: primexnonstandard.com
By mail: Hauptstraße 41, Groningen, Netherlands, 9711